Payment methods

For your convenience, you can make payment through any one of the following options – cheque payment by post, direct credit to Sun Life Hong Kong’s Bank Account or Direct Debit Authorisation (DDA).

Individual policies

To make payments for individual policies click here…

Group policies

To make payments for group policies click here…

MPF Scheme

To make payments for MPF Schemes click here…

ORSO Scheme

To make payments for ORSO Schemes click here…

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Contact us

At Sun Life Hong Kong, we aim to provide excellent customer service at all times.


Customer Service Hotline
(852) 2103 8928

Pensions Services Hotline
(852) 3183 1888 (for Sun Life Rainbow MPF Scheme and Sun Life Rainbow ORSO Scheme)
(852) 2971 0200 (for Sun Life MPF Master Trust)
(852) 3183 1900 (for Sun Life MPF Basic/ Comprehensive Scheme)
Group Insurance Administration Hotline
(852) 3183 2099