Personal Information Collection

Withdraw your consent for direct marketing

You may withdraw your consent to the use and provision of your personal data for direct marketing. You can do so by logging in at “Individual Life e-Services” to indicate your withdrawal, contacting our Customer Services at (852) 2103 8928 or sending a written request to The Manager, Customer Service Centre, Sun Life Hong Kong Limited, 8/F, Sun Life Tower, The Gateway, 15 Canton Road, Kowloon, Hong Kong.

Data access and correction

You should make your data access or data correction request to Sun Life by sending a written request to The Manager, Customer Service Centre, Sun Life Hong Kong Limited, 8/F, Sun Life Tower, The Gateway, 15 Canton Road, Kowloon, Hong Kong. Sun Life may charge a reasonable fee for the processing of any such requests.

To update your personal data with us, please login “Individual Life e-Services".

Any queries regarding our personal data privacy policy and process, please address to:  
     
The Privacy Officer,
10/F Sun Life Tower, The Gateway, 15 Canton Road, Kowloon, Hong Kong
Tel No. (852) 2103 8888
Email : hkprivacyofficer@sunlife.com

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At Sun Life Hong Kong, we aim to provide excellent customer service at all times.


Customer Service Hotline
(852) 2103 8928

Pensions Services Hotline
(852) 3183 1888 (for Sun Life Rainbow MPF Scheme and Sun Life Rainbow ORSO Scheme)
(852) 2971 0200 (for Sun Life MPF Master Trust)

Group Insurance Administration Hotline
(852) 3183 2099