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At Sun Life Financial, we aim to provide excellent customer service at all times. That's why our staff and financial advisors are always ready to serve you when you call, visit, or write. There are various ways of contacting us:
 
CUSTOMER SERVICE CENTER
Customer Service Hotline
Office Hours: 09:00-20:00 (Monday to Friday)
  09:00-13:00 (Saturday)
Tel: (852) 2103 8928
Fax: (852) 2103 8938
FINANCIAL CAFE

Our Financial Cafe is dedicated to providing quality service to our valued customers. Our professional team of Customer Service Representatives will be happy to help with change-of-policy information, premium payments, policy-loan applications, dividend withdrawals and other needs.

Gateway Financial Cafe
8/F Sun Life Tower
The Gateway 15 Canton Road
Kowloon Hong Kong
Monday to Friday 9:30am to 8:00pm
Saturday 9:30am to 5:00pm
OFFICE
20/F One Exchange Square
Central
Hong Kong
Tel: (852) 2103 8888
Fax: (852) 2103 8181
MEDIA INQUIRY
For media inquiries, please email hk_pr@sunlife.com.hk
WEB MASTER
For technical comments or suggestions about our website, please email techsupp@sunlife.com.hk.
SEND COMMENTS OR QUESTIONS

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* Please read the Legal Notice before logging in. If you are not in agreement with the Legal Notice, please do not proceed."
   
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