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We provide various payment methods for you to make your payment:
By Autopay
By PPS
By Automatic Teller Machines (ATMs)
Internet Banking Service
Phone Banking Service
Bank Bill Payment Service
Cash Deposit Service At Citibank
By Mail
In Person
BY Autopay:
You can settle your premium payment either via direct debit from your HK dollar bank account or Sun Life Financial credit card.
To set up an autopay instruction, please contact your consultant or our Customer Services Centre at (852) 2103 8928 to obtain the application form.
Bank account autopay
Under normal circumstances, the bank autopay application takes around 4-6 weeks to set up and we accept the bank autopay payment from the policy owner, insured or beneficiary of the policy only.
Only HK currency account is acceptable.
Sun Life Financial credit card autopay
If you are the Sun Life Financial credit card holder, you may settle your premium by using the Sun Life Financial credit card autopay service. For autopay application, it will take 7 days to setup and the cardholder must be the policy owner, insured or beneficiary of the policy.
The transaction currency is in HK dollar.
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By PPS:
With PPS, you can settle your premium payment anytime, anywhere, through the use of a touch-tone telephone or via the Internet, from your pre-registered bank accounts.
Bill payment by phone: 18031
Bill payment through Internet: www.ppshk.com
Merchant Code: 9109 (Sun Life Hong Kong Limited)
You have to select the Bill Type as follows to make the payment:
1 - Premium
2 - Change / Reinstatement Deposit / Lump Sum Investment
3 - Loan Repayment
4 - Deposit for Application
Bill account number: The 7-digit or 9-digit policy number.
Important Note:
Please allow 2 working days for processing.
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By Automatic Teller Machines (ATMs):
You can settle your premium payment through ATMs 24 hours a day at any HSBC/Hang Seng Bank ATM with the 'Bill Payment Service' sign in Hong Kong.
You have to select the Bill Type as follows to make the payment:
1 - Premium
2 - Change / Reinstatement Deposit
3 - Loan Repayment
4 - Deposit for Application
Bill account number: The 7-digit or 9-digit policy number.
Important Note:
Please keep the ATM advice slip as a receipt and allow 2 working days for processing.
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Internet Banking Service:
If you are the HSBC / Hang Seng Bank account holder and have registered to their Internet banking service, you can settle the premium payment directly through the Internet.
HSBC website: www.hsbc.com.hk
Hang Seng Bank website: www.hangseng.com
You have to select the Bill Type as follows to make the payment:
1 - Premium
2 - Change / Reinstatement Deposit
3 - Loan Repayment
4 - Deposit for Application
Bill account number: The 7-digit or 9-digit policy number.
Important Note:
Please allow 2 working days for processing.
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Phone Banking Service:
If you are the HSBC / Hang Seng Bank account holder and have registered the phone banking service, you can settle your premium payment by using the touch tone phone.
You have to select the Bill Type as follows to make the payment:
1 - Premium
2 - Change / Reinstatement Deposit
3 - Loan Repayment
4 - Deposit for Application
Bill account number: The 7-digit or 9-digit policy number.
Important Note:
Please allow 2 working days for processing.
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Bank Bill Payment Services
If you are the following bank account / credit card holder and have registered to their bank bill payment service, you can settle the premium payment directly through the Internet.
Participating Bank Bank Website Hotline No. Cut-off Time
AEON Credit Service (Asia) Co., Ltd. www.aeon.com.hk 2895 6262 Mon-Fri 3:00 pm
Bank of China (Hong Kong) www.boci.com.hk 2853 8828 Mon-Fri 4:00 pm
Bank of Communications www.bankcomm.com.hk 2269 9699 Mon-Fri 4:00 pm
Citibank (Hong Kong) www.citibank.com.hk 2860 0333 Mon-Fri 5:00 pm
CITIC Ka Wah Bank www.ckw-ibanking.com 2287 6767 Mon-Fri 4:30 pm
Dah Sing Bank www.dahsing.com 2828 8000 Mon-Fri 4:30 pm
DBS Bank (Hong Kong) www.dbs.com/hk 2290 8888 Mon-Fri 4:00 pm
Fubon Bank www.fubonbank.com.hk 2566 8181 Mon-Fri 4:00 pm
Hang Seng Bank www.hangseng.com 2822 0228 Mon-Fri 4:30 pm
HSBC www.hsbc.com.hk 2748 3322 Mon-Fri 4:30 pm
Mevas Bank www.mevas.com.hk 3101 3838 Mon-Fri 4:00 pm
Bank of East Asia www.hkbea-cyberbanking.com 2211 1321 Mon-Fri 4:00 pm
Shanghai Commercial Bank www.shacombank.com.hk 2818 0282 Mon-Fri 5:00 pm
Wing Hang Bank www.whbhk.com 2543 2223 Mon-Fri 5:00 pm
Wing Lung Bank www.winglungbank.com 2952 6666 Mon-Fri 4:00 pm
You have to select the Bill Type as follows to make the payment:
1 - Premium
2 - Change / Reinstatement Deposit / Lump Sum Investment
3 - Loan Repayment
4 - Deposit for Application
Bill account number: The 7-digit or 9-digit policy number.
Important Note:
Please allow 2 working days for processing.
The cut-off time may be changed from time to time without prior notice. For details, please contact each individual bank.
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Cash Deposit Service At Citibank
You may deposit HKD Cash and USD notes directly to any branches of Citibank in Hong Kong.
Important Note:
The designated deposit slips would be obtained at Citibank.
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By Mail
You can pay your premium with a crossed cheque made payable to 'Sun Life Hong Kong Limited' with policy number written on the back, and mail it back together with the 'Premium Notice' to:
Sun Life Hong Kong Limited
8/F, Sun Life Tower
The Gateway,
15 Canton Road
T.S.T., Kowloon.
Important Note:
Cash or post-dated cheques would not be accepted.
We accept cheques from the policy owner, insured or beneficiary of the policy.
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In Person:
You can make the payment at one of the following Financial Cafes by cash (HK dollar), cheque or Sun Life Financial credit card.
Important Note:
We accept cheque, Sun Life Financial credit card from the policy owner, insured or beneficiary of the policy only.
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Enquiry:
If you need any help or further information, please contact your consultant or our Customer Services Centre at (852) 2103 8928.
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