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| 01. |
How do I change information on my policy? |
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When the policy is in force, you should
immediately report any changes in your personal data to us. If you want to
change beneficiaries, insured amount, mode of premium payment or other policy
information, please contact your Consultant or on one our Customer Service
Officers for the necessary applications. |
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| 02. |
Who can I name as the policyowner of my policy? |
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You can name any new policyowner of your policy while the policy is in force.
An insurable interest between the Insured and the new Policyowner will no
longer be required. To comply with the new Guidance Note on Prevention of Money
Laundering and Terrorist Financing, the ID copy and address
proof of the new Policyowner must be submitted in all policies. For a policy
with surrender value greater than HKD300,000, the signing of the form by the
old and new Policy Owner must be witnessed by internal staff at Financial Cafe
or a Hong Kong soluicitor or notaary public. |
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| 03. |
Who can I name as the beneficiary of my policy after the
policy in force? |
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An insurable interest between the Insured and the
new Beneficiary will no longer be required for change of beneficiary. However,
for third party policy, the Insured's concent is required. For juvenile
beneficiary (age under 18), trustee(s) should be appointed. If there is any
active irrevocable beneficiary(ies) set up in the policy, the consent of
irrevocable beneficiary(ies) should be obtained for application. |
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| 04. |
Can I change the policyowner / beneficiary if the insured
is under 18years of age? |
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The new Policyowner / Beneficiary must be either
the parent, grandparent or legal guardian of the Insured otherwise the transfer
will not be accepted. |
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| 01. |
Can I apply for a Cash Loan on my policy? |
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Yes, as long as your policy has a Cash Value. The
maximum loan amount will be the net Cash Value of the policy minus the interest
on the loan (please refer to your consultant for latest loan interest rate).
Just fill in the "Request for Cash/Fun Withdrawal" form, which can be
downloaded from our Web site. |
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| 02. |
How is a loan repaid? |
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You can choose a full loan repayment or partial
repayment as long as the policy is in force. However, any outstanding loan with
interest will be deducted from the benefit amount of the policy. If the
outstanding loan and the unpaid interest on the loan exceed the Cash Value of
the policy, the policy will no longer be in force. |
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| 03. |
How can I use my Policy Dividend? |
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We issue dividends once a year. You have the
following 4 options to choose from:
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Choose to be paid in cash |
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Apply the dividend to reduce the premium due on
the policy |
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Leave the dividend with us to accumulate with
interest |
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Apply to purchase paid-up additions to the policy |
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| 01. |
How can I check the fund performance? |
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You can contact one of our Customer Service
Officers or download the relevant information from our Web site. |
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