Sun Life Financial Hong Kong Client Support

We take great pride in supporting our customers. Whether you need an insurance form, have questions about your benefits, or require other assistance, we’re here to help.

Need to speak to someone?

Find the right contact to help answer your questions:

Client Service Hotline

Monday to Friday:

9:00am to 6:00pm


Saturday:

9:00am to 1:00pm


Sunday:

Closed


Public Holidays:

Closed


Tel: (852) 2103 8928

Fax: (852) 2103 8938

Email: hk_csd@sunlife.com


Financial Café

8/F, Sun Life Tower, The Gateway, 15 Canton Road, Kowloon, Hong Kong


Monday to Friday:

9:00am to 6:00pm


Saturday:

9:00am to 1:00pm


Sunday:

Closed


Public Holidays:

Closed

Client Service Hotline

Monday to Friday:

9:00am to 6:00pm


Saturday:

9:00am to 1:00pm


Sunday:

Closed


Public Holidays:

Closed


Tel:(852) 3183 1888

Fax:(852) 3183 1889

Email: mpfslf@bestserve.com


Pension Client Service Centre

10/F One Harbourfront, 18 Tak Fung Street, Hunghom, Kowloon, Hong Kong


Monday to Friday:

9:00am to 5:45pm


Saturday:

Closed


Sunday:

Closed


Public Holidays:

Closed

Client Service Hotline

Monday to Friday:

9:00am to 5:45pm


Saturday:

Closed


Sunday:

Closed


Public Holidays:

Closed


Tel:(852) 3183 2099

Fax:(852) 2302 0173

Email: hk.groupadmin@sunlife.com


Other inquiries

For media inquiries, please email hk_pr@sunlife.com


For technical comments or suggestions about our website, please email techsupp@sunlife.com.hk


Looking for a form?

Visit our Find a form to access our frequently used forms.


Looking for payment method?

You can make payment through any one of the following options – cheque payment by post, direct credit to Sun Life Hong Kong’s Bank Account or Direct Debit Authorisation (DDA). Go to payment methods page for more details.