My Sun Life HK app consolidates all details of your policies, updates of your investment-linked fund prices and savings at your fingertips. Making claims and changing your personal information have never been easier, and you can enjoy a full and transparent view of your coverages and assets anytime, anywhere.

 

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Quick Tips for Signing in

By registering an account, you are able to access the details of your coverages and assets, and submit different policy service requests anytime.

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For existing Individual Life e-Services users, please use your existing User ID and Password to sign in. If you forgot your e-Services password, click ‘Forgot Username/Password’ and select 'I forgot my password'.


Bright Features Of The App


Submit a Fund Switching Request

eClaims

Switch your existing investment-linked funds and keep a close eye on your investment portfolio.

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Change Premium Allocation

eClaims

Alter your future investment-linked premium allocation and add new funds whenever you want to.

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Setup a Standing Instruction

eClaims

Pay premium and levy of another policy with your Dividend or Coupon Funds of your existing policies within clicks.

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Update Your Personal Information

eClaims

No forms or signatures required. Keep your correspondence address, contact number and email address up-to-date.

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Make a Claim

eClaims

Submit Accident or Hospitalization & Surgical claims in one go and stay tuned with the status. Receive your payout as quick as in 24 hours#.

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View Policy Contract, Statements and Receipts

eClaims

View your policy contract, statements and official receipts all in one app.


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#When required documents and information are submitted through My Sun Life HK app, and Faster Payment System (FPS) by The Hong Kong Monetary Authority is selected as the payment option.
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