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Client support

We take great pride in supporting our clients. Whether you need an insurance form, have questions about your benefits, or require other assistance, we’re here to help.

We take great pride in supporting our clients. Whether you need an insurance form, have questions about your benefits, or require other assistance, we’re here to help.

Need to speak to someone?

Find the right contact to help answer your questions:

Client Service Hotline

Monday to Friday:

9:00am to 6:00pm

 

Saturday:

9:00am to 1:00pm

 

Sunday:

Closed

 

Public Holidays:

Closed

 

Tel: (852) 2103 8928

Fax: (852) 2103 8938

Email: hk_csd@sunlife.com

 

Client Service Centre

G/F, Cheung Kei Center Tower B, 18 Hung Luen Road, Hunghom, Kowloon, Hong Kong

 

Monday to Friday:

9:00am to 6:00pm

 

Saturday:

9:00am to 1:00pm

 

Sunday:

Closed

 

Public Holidays:

Closed

Client Service Hotline

Monday to Friday:

9:00am to 6:00pm

 

Saturday:

9:00am to 1:00pm

 

Sunday:

Closed

 

Public Holidays:

Closed

 

Tel:(852) 3183 1888

Fax:(852) 3183 1889

Email: mpfslf@bestserve.com

 

Pension Client Service Centre

10/F One Harbourfront, 18 Tak Fung Street, Hunghom, Kowloon, Hong Kong

 

Monday to Friday:

9:00am to 5:45pm

 

Saturday:

Closed

 

Sunday:

Closed

 

Public Holidays:

Closed

Client Service Hotline

Monday to Friday:

9:00am to 5:45pm

 

Saturday:

Closed

 

Sunday:

Closed

 

Public Holidays:

Closed

 

Tel:(852) 3183 2099

Fax:(852) 2302 0173

Email: hk.groupadmin@sunlife.com

 

For technical comments or suggestions about our website, please email techsupp@sunlife.com.hk

Looking for a form?

Visit our Find a form to access our frequently used forms.

Looking for payment method?

You can make payment through any one of the following options – cheque payment by post, direct credit to Sun Life Hong Kong’s Bank Account or Direct Debit Authorisation (DDA). Go to payment methods page for more details.