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Mainland China VIP Medical Navigation Service - Sun Life HK

Mainland China VIP Medical Navigation Service1

Whenever you stay in Mainland China, the plan provides

  • doctor referral and booking assistance for hospitalization in Mainland China
  • provide accompanying and navigation service to you at HMG Mainland China VIP Hospital Network
  • coordinate AdvicePro (Face-to-face Second Medical Opinion Service) as needed

Designated client should be insured under any of the following plans:

Voluntary Health Insurance Scheme

  • WeHealth Preferred
  • WeHealth Prestige

Medical Plans

  • SunHealth Medical Essential
  • SunHealth Medical Premier
  • BRIGHT Superb Health

Step 1: Contact us

  • Call HMG 24-hour hotline at (852) 3002 0816 and provide the required information:

            o   Your personal information for identification

            o   Your policy number and mobile number

            o   Your preferred network hospital or specialist (if any)

  • HMG will inform you the turnaround time of booking and arrange the appointment

Step 2: Confirm service

Confirm with HMG whether to proceed with the service.

Step 3: Make appointment

Upon your confirmation, HMG will confirm the appointment with the service provider and notifying you including the name of service provider, address, date and time and related fee (if applicable) via e-message.

 

Tips: If any fees and charges are not covered under your policy or by the third-party company shall be borne by you.

  1. These Value-added Services are provided by a third-party company, HealthMutual Group Limited ("HMG") and are not guaranteed to be renewable. Sun Life Hong Kong Limited ("Sun Life HK") is not responsible for any act, negligence or failure to act on the part of the designated third-party company or service provider. Sun Life HK will not be liable for any loss or damage, costs or other expenses whatsoever and howsoever, directly or indirectly, caused by, arising from or in connection with the services.

These services are subject to terms and conditions. For details, please refer to the services leaflet.

Download services leaflet

Download List of Network Hospitals with Mainland China VIP Medical Navigation Service

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