Step 1: Contact us
- Call HMG 24-hour hotline at (852) 3002 0816 and provide the required information:
o Your personal information for identification
o Your policy number and mobile number
o Your preferred network hospital or specialist (if any)
- HMG will inform you the turnaround time of booking and arrange the appointment
Step 2: Confirm service
Confirm with HMG whether to proceed with the service.
Step 3: Make appointment
Upon your confirmation, HMG will confirm the appointment with the service provider and notifying you including the name of service provider, address, date and time and related fee (if applicable) via e-message.
Tips: If any fees and charges are not covered under your policy or by the third-party company shall be borne by you.