My Sun Life HK Client Digital Platforms
My Sun Life HK Client Digital Platforms consolidate all details of your policies, updates of your investment-linked fund prices and savings at your fingertips. Making claims and changing your personal information have never been easier, and you can enjoy a full and transparent view of your coverages and assets anytime, anywhere.
Bright features of My Sun Life HK
Access Your Documents Anytime
By registering for eAdvice service, you can view all of your policy documents whenever you need to. You can also acknowledge receipt of eContract with a click.
Make a Claim
Submit Accident claims or Hospitalization & Surgical claims in one go and stay tuned with the status. Receive your payout as quick as in 24 hours#.
#When required documents and information are submitted through My Sun Life HK Client Digital Platforms, and Faster Payment System (FPS) by The Hong Kong Monetary Authority is selected as the payment option.
Submit a Fund Switching Request
Switch your existing investment-linked funds and keep a close eye on your investment portfolio.
Change Premium Allocation
Pay premium and levy of another policy with your Dividend or Coupon Funds of your existing policies within clicks.
One-off Value Withdrawal
Submit a one-time request to withdraw policy value available to meet your financial needs or future plans.
Standing Instruction for Regular Withdrawal
Set up an instruction to cash out policy value available monthly or annually.
Standing Instruction for Value Transfer
Regularly transfer policy value to pay premiums and levies of another policy under the same policy owner.
Edit Your Personal Information
No forms or signatures required. Keep your correspondence address, contact number and email address up-to-date.
Update Marketing Preference
Opt in to receive marketing communications from us and learn how to update your contact details, so that you won’t miss any news and special offers.
Manage Policy Value Worldwide Anytime
Keep an eye on your dividends, cash coupons and more on the Policy Value Overview page. Policy value withdrawal is easy even if you reside outside of Hong Kong – because you can now receive payouts with your overseas bank account!
Log in to My Sun Life HK now
If you are situated in Mainland China or overseas and cannot use the app version, you can still access your policy details via the web version of My Sun Life HK.
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