Sun Life Hong Kong would like to alert members of the public to suspicious activities that have recently come to our attention. We wish to reiterate that these activities have no connection with our company.
1. Bogus SMSs
Suspicious SMS messages purporting to be issued by Sun Life Hong Kong are currently circulating. Sun Life Hong Kong only send SMS messages to Hong Kong mobile number using a Registered SMS Sender ID that starts with "#Sunlife".
2. Cryptocurrency-related activities
Sun Life Hong Kong is not affiliated with and has no connection to any cryptocurrency trading platform, cryptocurrency investment scheme, virtual asset service provider or other cryptocurrency-related business. Any person claiming to represent Sun Life Hong Kong in connection with such activities should be treated with caution.
3. Debt collection-related activities
Sun Life Hong Kong has received reports of individuals claiming to represent Sun Life Hong Kong or a debt collection agency acting on behalf of Sun Life Hong Kong. Any such claims should be treated with caution.
Sun Life will not request personal or sensitive information through suspicious communications. If you receive any suspicious communication claiming to be from us, please do not respond, disclose any personal information or click on any embedded links.
Anyone who has disclosed personal information and/or has suffered any financial loss is encouraged to report the matter to the relevant law enforcement authorities.
If you have any concerns or are in doubt, please contact Sun Life’s Customer Services Hotline (852) 2103 8928 or send email to hk_csd@sunlife.com.