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If you are suffering from qualifying medical condition2 per diagnosis from a medical specialist, you can seek a face-to-face second medical consultation or teleconsultation4 given by our network doctor3 in Hong Kong. Each insured is eligible for this service once free of charge per diagnosis5 which satisfy the qualifying medical condition from a medical specialist.
Designated client should be insured under any of the following plans:
Voluntary Health Insurance Scheme
Critical Illnesses Plans
Step 1: Contact us
Call HMG 24-hour hotline at (852) 8199 1119 and provide the required information.
Step 2: Get service details and shortlist the leading medical centers
The specialist referred by HMG will provide:
Step 3: Confirm service
Confirm with HMG whether to proceed with the service.
Step 4: Make appointment
Upon your confirmation, HMG will confirm the appointment with the service provider and notifying you including the name of service provider, address, date and time and related fee (if applicable) via e-message.
Step 5: Receive your referral letter
Upon your request, a written referral letter to consult a specialist relevant to the illness will be prepared for you.
Tips: AdvicePro (Face-to-face Second Medical Opinion Services) is free for the first consultation, any fee and charge of follow-up consultation (if any) shall be borne by you.
These services are subject to terms and conditions. For details, please refer to the services leaflet.