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In Person/By Mail
G/F, Cheung Kei Center Tower B, 18 Hung Luen Road, Hunghom, Kowloon, Hong Kong
We may request additional information during the claims process. If you have any enquiries, please contact your advisor or our Client Service Centre.
Client Service Centre: (852) 2103 8928 (Monday to Friday from 9 a.m. to 8 p.m., Saturday from 9 a.m. to 1 p.m.)
After the claim is processed, payment will be made via the method you have selected during the claim submission:
Manage your policy at your fingertips 24/7
Review coverages and submit claims
View your policies and coverage of your whole family. Make a claim and get your payout quickly
Manage investment-linked funds
Investment-linked fund switching and change of future premium allocation
Contact your advisor or our Client Service Centre for professional advice