Hospitalization and Surgical Claims Procedure

Fill out the following form

• Part 1: to be completed and signed by the Policy Owner and Insured (if submitting your claim via My Sun Life HK Client Digital Platforms, you don’t need to complete this part on a printed form)
• Part 2: to be completed by the registered medical practitioner at the Claimant’s expense

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Gather supporting documents

• ID card copy of the Policy Owner
• Original receipts and hospital statement (with name of patient, diagnosis and treatment details)
• Copies of supporting documents such as discharge summary, referral letter, pathological and laboratory reports, etc.