Bright Superb Health Claims -

Fill out the following form

• Part 1: to be completed and signed by the Policy Owner and Insured
• Part 2: to be completed by the registered medical practitioner at the Claimant’s expense

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Gather supporting documents

• ID card copy of the Policy Owner
• Original receipts and hospital statement (with name of patient, diagnosis and treatment details)
• Copies of supporting documents such as discharge summary, referral letter, pathological and laboratory reports, etc.

After receiving the required documents, your claim will be processed within 4 working days*.

*Calculated from the date of claim received to the date of the first pending claim notice / claim result. The actual time required to handle claims may be dependent on the complexity of the claim, the completeness of the information submitted and the timeliness of responses from relevant parties (e.g., medical providers).

We may request additional information during the claims process.

If you have any enquiries, please contact your advisor or the
Europ Assistance Hong Kong Limited (E.A.H.K.)
Hotline: (852) 2862 0134
Fax: (852) 2851 0910