Q3 2022 Newsletter

Sun Life MPF has been awarded in the Sing Tao Service Awards 2021

Sun Life MPF has been awarded in the Sing Tao Service Awards 20211 by Sing Tao Daily in the MPF award category. The award was based on various areas such as brand awareness, service quality, brand positioning, reputation, market communication, understanding of customer needs and service support with public voting and the assessment of professional judges, fully reflecting the recognition of the community and the market.

As the third largest MPF service provider in Hong Kong, Sun Life has also been awarded the "Sponsor of the Year Award" and "MPF Intermediary Award of the Year" in "Benchmark"2 for its outstanding investment performance and high-quality services recognized by the industry.

Source: Sing Tao Service Awards 2021 - Sing Tao Daily

2 Source: BENCHMARK MPF Awards 2021

Market Navigator – Q4 2022 By Sun Life Asset Management (HK) Limited

Global equities have been derated this year amid sharp increase in interest rates. Growth sectors such as technology stocks were particularly under pressure. According to Bloomberg data 3, Nasdaq Composite Index, the index reflecting the performance of US tech stocks, dropped 32% in total return terms in the first three quarters of this year. Although corporate earnings are likely to revise downward while central bank constraints under high inflation and low economic growth environment should not be neglected, valuations of many stock markets have fallen to rather low levels. Lower valuations provide more cushions for investors with high cash level to buy gradually for long-term. In addition, as US rate hike cycle enters middle phase, interests offered by fixed income assets show signs of attractiveness. We believe long-term government bonds and investment-grade corporate bonds would benefit first by capital inflow.

To learn the market outlook for the fourth quarter of 2022 provided by Sun Life Asset Management (HK) Limited, you can access the full version of the Market Navigator – Q4 2022 for more details.

3 Source: Bloomberg

Watch & Learn for MPF

Feeling puzzled in managing your MPF? Let’s visit the page  “Watch & Learn” to learn about MPF knowledge by watching these three animated videos to understand more about below MPF topics:

  • Multi-manager Investment Approach

- Higher flexibility on asset allocation under Multi-manager approach

  • Key Reasons for Investment Loss

- Review and find out the reasons behind when you encounter MPF

  • MPF Accounts Consolidation

- Save your time by consolidating multiple MPF accounts.

The Revamped Login Page for Online Pension Service Centre Has Been Launched

To further enhance the client experience and online services, Sun Life has completed the enhancement for Online Pension Service Centre - a web portal to assist members managing their MPF accounts more efficiently via internet, putting you in control.

The revamped login page is presented with instruction videos for Online Pension Service Centre and BestServe MPF mobile app to assist you to know more about our digital MPF tools. Other than that, the enhancement also provides value-added services like adding the linkage to download the BestServe MPF mobile app, client e-newsletter and MPF FAQs webpage.

Access Online Pension Services Centre  to manage your MPF accounts now.

"Direct Credit” has become one of the MPF contribution payment methods

With effect from 1 October 2022, “Direct Credit” has become one of the MPF contribution payment methods for Sun Life Rainbow MPF Scheme. It allows you to deposit MPF contributions to Trustee’s designated bank account directly by bank transfer or cheque deposit. “Direct Credit” is applicable to Employer Account, Self-employed Person Account and Tax Deductible Voluntary Contribution Account. Apart from “Direct Credit”, you can also make MPF contributions by Direct Debit Authorization or cheque payment by post. 

To make MPF contributions via “Direct Credit”, please quote the Member Number and Member Name on the supporting document such as deposit slip or online transaction confirmation print screen and send it to slmpf.ops@bestserve.com or fax to 3183 1889 immediately. Surcharge will be imposed if the Trustee cannot receive i) complete information required in Section 1 of the MPF Contribution Direct Credit Notification, ii) complete Remittance Statement, iii) supporting document and iv) relevant payment by the contribution paid date of the corresponding contribution period stated in Section 1 of the MPF Contribution Direct Credit Notification.

For more details (e.g. required supporting documents) and operation procedures, please visit the “Find a Form” page under www.sunlife.com.hk to download the MPF Contribution Direct Credit Notification or contact the Sun Life Pension Services Hotline at 3183 1888.