Sun Life Hong Kong would like to alert members of the public to suspicious bogus SMSs currently circulating. We wish to reiterate that these messages have no connection with our company.
Sun Life Hong Kong only send SMS to Hong Kong mobile number using a Registered SMS Sender ID that starts with "#Sunlife". Sun Life will not request personal or sensitive information via SMS. If you receive any suspicious SMS or embedded links claiming to be from us that appear suspicious, please do not respond, click on any hyperlinks, or disclose any personal information.
If you have any concerns or are in doubt, please contact Sun Life’s Customer Services Hotline (852) 2103 8928 or send email to hk_csd@sunlife.com.
The eMPF Platform is built and operated by the eMPF Platform Company Limited, a wholly owned subsidiary of the Mandatory Provident Fund Schemes Authority (MPFA). It centralizes and digitalizes all MPF schemes’ administrative processes, allowing you to manage your MPF online at ease.
Familiarize yourself with eMPF Platform administrative processes
Review and update your contact details including email and mailing address to receive latest information
eMPF has officially commenced operations on 26 June 2024. All existing MPF schemes will be gradually onboarded to eMPF from June 2024 to the end of 2025. Sun Life Rainbow MPF Scheme is targeting to onboard the eMPF Platform (“eMPF”) in September / October 2025*. By that time, all MPF-related administrative services will be handled by eMPF.
* The date of onboarding to the eMPF Platform is subject to the legal notice to be published in the Government of the Hong Kong Special Administrative Region Gazette.
In preparing our MPF members to eMPF, Sun Life continues to make enhancements to digital portals, prepare for data migration, provide trainings to the intermediaries, organize outreach programs for employers, and many more. We will use an array of methods, such as this dedicated page, to deliver current information to employers and members about joining the platform. Please stay tuned.
Sun Life MPF is preparing to launch comprehensive enhancements to investment and withdrawal instructions, offering clients a broader range of choices:
*Certain constituent funds under the Sun Life Rainbow MPF Scheme will introduce new preferential management fees effective 3 January 2026. For details, please refer to the Notice to Participating Employers and Members issued on 23 July 2025, and the MPF Scheme Brochure for Sun Life Rainbow MPF Scheme.
^Subject to restrictions on the abolition of MPF offsetting arrangements from 1 May 2025.