Sun Life is profoundly saddened by the tragic fire at Tai Po Wang Fuk Court Housing Complex and extends heartfelt condolences to the affected residents and their families. In response to urgent community needs, Sun Life has pledged a donation of HK$10 million to support emergency relief.

Clement Lam, CEO of Sun Life Hong Kong Limited, said: "The fire at Tai Po has deeply affected our community and our hearts go out to the families and individuals facing loss and hardship. We believe resilience is built when communities come together and we are deeply grateful for the heroic efforts of the firefighters, emergency personnel and all who have stepped forward to help."

Sun Life Hong Kong has also activated other emergency response measures, including:

• Emergency subsidy of HK$5,000 for affected Clients and advisors residing at Tai Po Wang Fuk Court Housing Complex.
• Priority claims processing for Clients impacted by the fire, covering life, medical, and personal accident insurance. A dedicated claims team is set up to handle all related cases.  
• Emergency support hotline 852-2103 8686 to assist affected Clients with enquiries, with frontline financial advisors providing immediate support.

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About Sun Life

Sun Life is a leading international financial services organization providing asset management, wealth, insurance and health solutions to individual and institutional Clients. Sun Life has operations in a number of markets worldwide, including Canada, the U.S., the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. As of September 30, 2025, Sun Life had total assets under management of $1.62 trillion. For more information, please visit www.sunlife.com. 

Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and Philippine (PSE) stock exchanges under the ticker symbol SLF.

Note: All currency figures are in Canadian dollars, unless otherwise stated.