Hotline & address

Sun Life Trustee MPF Hotline: (852) 3183 1888

Speak to our Customer Service Representative:

  • Monday to Friday: 9:00am – 6:00pm
  • Closed on Saturday, Sunday and Public Holidays 

24-hour MPF WhatsApp Service*: (852) 3183 2688
*Live chat support with CS officer is only available during designated office hours
Monday to Friday 9:00 am to 6:00 pm
Closed on Saturday, Sunday and Public Holidays

Trustee
Sun Life Trustee Company Limited
16th Floor, MU Tower A,
No. 18 Hung Luen Road, Hung Hom, Kowloon, Hong Kong 

System Operator
eMPF Platform Company Limited

Hong Kong Island:
Unit 601B, 6/F, Dah Sing Financial Centre, No. 248 Queen's Road East,
Wanchai, Hong Kong

Kowloon:
Suites 1205-6, 12/F, Chinachem Golden Plaza, No. 77 Mody Road,
Tsim Sha Tsui East, Kowloon

New Territories:
Suite 1802A, 18/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road,
Tsuen Wan, New Territories

Sponsor
Sun Life Hong Kong Limited
16th Floor, MU Tower A,
No. 18 Hung Luen Road, Hung Hom, Kowloon, Hong Kong

Investment Manager
Sun Life Asset Management (HK) Limited
16th Floor, MU Tower A,
No. 18 Hung Luen Road, Hung Hom, Kowloon, Hong Kong

Services Hotline: (852) 2929 3029

  • Speak to our Customer Service Representative:
    Monday to Friday: 9:00am - 6:00pm (except public holiday)

Trustee
BOCI-Prudential Trustee Limited
Suites 1501-1507 & 1513-1516, 15/F, 1111 King’s Road, Taikoo Shing, Hong Kong

Administrator
BOCI-Prudential Trustee Limited
Suites 1501-1507 & 1513-1516, 15/F, 1111 King’s Road, Taikoo Shing, Hong Kong 

Sponsor
Sun Life Hong Kong Limited
16th Floor, MU Tower A,
No. 18 Hung Luen Road, Hunghom, Kowloon, Hong Kong

Investment Manager
Allianz Global Investors Asia Pacific Limited
27/F, ICBC Tower, 3 Garden Road,
Central, Hong Kong

First Sentier Investors (Hong Kong) Limited
Level 25, One Exchange Square, Central, Hong Kong

Invesco Hong Kong Limited
41/F, Citibank Tower
3 Garden Road, Central
Hong Kong

Issued by Sun Life Hong Kong Limited (Incorporated in Bermuda with limited liability)

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Contact Us
At Sun Life Hong Kong, we aim to provide excellent customer service at all times.

Customer Service Hotline
(852) 2103 8928

Pensions Services Hotline
(852) 3183 1888
(For Sun Life Rainbow MPF Scheme)

(852) 2929 3029
(For Sun Life Rainbow ORSO Scheme)

Sun Life Rainbow MPF Scheme’s
WhatApp Service
(852) 3183 2688 

Group Insurance Administration Hotline
(852) 3183 2099