Sun Life Hong Kong would like to alert members of the public to suspicious bogus SMSs currently circulating. We wish to reiterate that these messages have no connection with our company.
Sun Life Hong Kong only send SMS to Hong Kong mobile number using a Registered SMS Sender ID that starts with "#Sunlife". Sun Life will not request personal or sensitive information via SMS. If you receive any suspicious SMS or embedded links claiming to be from us that appear suspicious, please do not respond, click on any hyperlinks, or disclose any personal information.
If you have any concerns or are in doubt, please contact Sun Life’s Customer Services Hotline (852) 2103 8928 or send email to hk_csd@sunlife.com.
Hong Kong, August 8, 2024 – Sun Life Hong Kong Limited (“Sun Life”) would like to alert the general public and Clients again to stay vigilant against possible fraudulent promotion activities. Fraudsters have created fraudulent website under the name of “香港永明保險官網” (http://www.hgjyym.com/). The suspected fraudulent activities have been reported to the Insurance Authority.
Sun Life reiterates it has no connection to the fraudulent website. Clients and the public are reminded to stay vigilant and not to provide their personal or account information or transfer payment to unofficial or unverified websites purported to be in connection with Sun Life.
If the public or Clients are concerned that they may have disclosed any personal information or have conducted any financial transactions through the fraudsters, they should immediately contact the Hong Kong Police Force Anti-Deception Coordination Centre at (852) 18222.
Sun Life’s official website is https://www.sunlife.com.hk/en/.
Necessary steps should always be taken to verify the identity of the caller or sender to protect ourselves from scams. Clients are advised to call Client Service Hotline (852) 2103 8928 when in doubt.