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News releases

June 26, 2019

Sun Life a Seven-times Awardee at Financial Institution Awards 2019

Hong Kong, June 26, 2019  -  Sun Life Hong Kong Limited (“Sun Life” or “the Company”) has won seven awards at the Financial Institution Awards 2019 organized by Bloomberg Businessweek/Chinese Edition, including three Excellence Awards and four Outstanding Awards.


“The multiple accolades for solid performance in product development, claims management, brand & marketing, digitalization and training are a strong testament to our strength and capabilities,” said Fabien Jeudy, Chief Executive Officer, Sun Life Hong Kong Limited. “At Sun Life, we put clients at the centre of everything we do. Our strategic priority is to provide superior experiences for our clients along the journey, from meeting advisors, through financial needs analysis, and applications to managing their policies and submitting claims. With our excellent services and high quality products, we are our clients’ trusted partner, helping them to achieve lifetime financial security and live healthier lives.”


Here is an overview of the awards that Sun Life has won at the Financial Institution Awards 2019 organized by Bloomberg Businessweek/Chinese Edition:


Insurance sector

  1. Excellence Award - Educational Fund: Commitment is a participating life insurance which offers life protection while building up ample reserves. The product offers a combination of Policy Continuation Benefit and the option of choosing two different beneficiaries for Saving Benefit and Death Benefit. It also provides flexibility in its plan mix based on financial status, savings and protection needs. The level of protection and savings can be adjusted by subscribing to two different optional rider benefits, namely Protection Booster and Saving Booster.
  2. Excellence Award - Claims Management: My Sun Life HK app supports hospitalization and accident claims submissions from individual insurance clients1 offering a fast, simple and better way to manage insurance claims. By leveraging its in-house Straight-Through-Processing system and the Hong Kong Monetary Authority’s Faster Payment Systems infrastructure, Sun Life can settle and pay accident claims submitted through My Sun Life HK app within 24 hours at the earliest2, much quicker than with paper-based claim processes.
  3. Excellence Award - Integrated Marketing (Product): The #BeFlexible integrated marketing campaign was developed to support the launch of FlexiRetire Annuity Plan.
  4. Outstanding Award - Brand of the Year
  5. Outstanding Award - InsurTech Company of the Year
  6. Outstanding Award - Mobile Usability
  7. Outstanding Award - Training Academy of the Year


Organized by Bloomberg Businessweek/Chinese Edition, the Financial Institution Awards recognize contributions by and efforts of financial institutions with outstanding performance.


About Sun Life

Sun Life is a leading international financial services organization providing insurance, wealth and asset management solutions to individual and corporate Clients. Sun Life has operations in a number of markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. As of March 31, 2019, Sun Life had total assets under management of CAD$1,011 billion. For more information please visit


Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and Philippine (PSE) stock exchanges under the ticker symbol SLF.


This press release is published by Sun Life Hong Kong Limited. Sun Life Hong Kong Limited is a wholly-owned subsidiary of Sun Life Assurance Company of Canada.


Notes to editors

  1. Individual accident benefits do not include group health benefits and group life insurance.
  2. Only for Individual accident benefits. Documents and information provided shall be complete and valid, and submitted via My Sun Life HK app; clients have selected to receive claim payments via Hong Kong Monetary Authority’s Faster Payment System (“FPS”). Subject to terms and conditions of FPS and My Sun Life HK app.


Photo caption

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The Sun Life Hong Kong team receives 7 awards at the Financial Institution Awards 2019 by Bloomberg Businessweek/Chinese Edition.




This press release is intended to be distributed in Hong Kong only and shall not be construed as an offer to sell or a solicitation to buy or provision of any products of Sun Life Hong Kong Limited outside Hong Kong. Please refer to a sample Policy Document, which will be provided upon request, for details including definitions and full terms and conditions. If there is any conflict between the Policy Document and this press release, the Policy Document shall prevail.