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March 09, 2020

Sun Life Rolls Out Diverse Measures in Support of Healthier Lives

***Survey Reveals Resilience and Determination to Stay Healthy during
COVID-19 Outbreak***

Hong Kong, March 9, 2020 – Sun Life Hong Kong Limited (“Sun Life” or “the Company”) has introduced a series of initiatives to help its clients and employees safeguard their health, and support vulnerable groups in the community.

In the fight against the coronavirus epidemic, Sun Life has enhanced the benefit of SunHealth Omnicare, a critical illness insurance policy. Under the current SafetyNet Protector Benefit of SunHealth OmniCare, Sun Life provides a maximum of 100% of the Current Sum Assured if the insured undergoes a Complex Surgical Procedure in a hospital due to any unknown disease or any injury which is not payable under any other benefit in SunHealth OmniCare. With the enhanced version of the SafetyNet Protector Benefit, the insured of inforced SunHealth OmniCare will enjoy an additional lump sum of HK$50,000 benefit (“Additional Benefit”), if diagnosed with Coronavirus disease(COVID-19) and hospitalized in Intensive Care Unit from now until April 30, 20201.

Sun Life has rolled out non-face-to-face arrangements in support of the Hong Kong Insurance Authority’s temporary facilitative measures introduced in view of the coronavirus. Prospective clients can purchase the Company’s Voluntary Health Insurance Scheme products and Qualifying Deferred Annuity Policy by phone and by post from now until March 31, 2020.

In view of the extra costs needed to source health and personal care products, Sun Life has also enhanced its employee benefits to assist its staff. The Company will subsidize purchases of surgical masks, hand sanitizer, alcohol pads, and sanitizing tissue papers, under the enhanced employee benefit policy. It means employees will receive reimbursement from the Company for such purchases they made for personal use. This just-in-time enhancement, which is extra to the Company’s work from home policy and provision of surgical masks to its staff who work in the office space, demonstrates Sun Life’s commitment and responsibility in putting employee health as its priority.

Fabien Jeudy, Chief Executive Officer of Sun Life Hong Kong Limited, said, “We hope to provide unwavering and attentive support to our employees during this critical period, while further demonstrating our continued commitment to our clients through addressing their immediate medical and healthcare needs. We strive to help our clients achieve lifetime financial security and live healthier lives.”

A recent survey commissioned by Sun Life has revealed that the public’s level of health awareness has elevated following the coronavirus outbreak. Conducted via online questionnaires between February 27 and March 3, 2020, and surveyed 1,030 respondents in Hong Kong, the survey showed that 60% of all respondents have already taken action in developing a healthy lifestyle and habit, while 55% of respondents pay more attention to their diet. It is notable that the majority of respondents (63%) have maintained their habit of exercising despite the epidemic, and 57% of respondents aged between 18 and 39 indicated that the current situation has offered the opportunity to develop personal interests or hobbies.

The survey also found that the outbreak has inspired Hong Kong people to appreciate the importance of health (57%), be willing to help the vulnerable (44%), and to enjoy the moment (38%).

To ease the worries of the elderly in sourcing basic supplies and provide convenience during these challenging times, Sun Life has donated 300 packs of rice to the Project Care Neighbourhood Elderly Centre operated by St. James Settlement.  

Jeudy continued, “Everyone in Hong Kong has a role in keeping our society healthy. While the top priority is to raise public awareness on good hygiene, we also understand that the practical needs for medical and preventive supplies have put some of us under intense pressure. As a firm rooted in the city for over a century, we will continue to do our bit to support the community.”


Photo Caption


Sun Life has introduced a series of initiatives to help its clients and employees safeguard their health. Fabien Jeudy, Chief Executive Officer, said will further demonstrate continued commitment to its clients by helping them achieve lifetime financial security and live healthier lives.

Note to Editors:

  1. Applicable to all clients with inforced SunHealth OmniCare policy issued by Sun Life Hong Kong Limited on or before April 30, 2020. This Additional Benefit is subject to terms and conditions. Please refer to the promotion leaflet and Sun Life website for details.

About Sun Life

SLF Inc. is a leading international financial services organization providing insurance, wealth and asset management solutions to individual and corporate Clients. Sun Life has operations in a number of markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. As of December 31, 2019, Sun Life had total AUM of CAD$1,099 billion. For more information please visit

Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and Philippine (PSE) stock exchanges under the ticker symbol SLF.Sun Life Financial Inc. is the holding company of Sun Life Assurance Company of Canada. Sun Life Hong Kong Limited is a wholly-owned subsidiary of Sun Life Assurance Company of Canada.