Sun Life Hong Kong would like to alert members of the public to suspicious bogus SMSs currently circulating. We wish to reiterate that these messages have no connection with our company.
Sun Life Hong Kong only send SMS to Hong Kong mobile number using a Registered SMS Sender ID that starts with "#Sunlife". Sun Life will not request personal or sensitive information via SMS. If you receive any suspicious SMS or embedded links claiming to be from us that appear suspicious, please do not respond, click on any hyperlinks, or disclose any personal information.
If you have any concerns or are in doubt, please contact Sun Life’s Customer Services Hotline (852) 2103 8928 or send email to hk_csd@sunlife.com.
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At Sun Life Hong Kong, we aim to provide excellent customer service at all times.
Customer Service Hotline
(852) 2103 8928
Pensions Services Hotline
(852) 3183 1888
(for Sun Life Rainbow MPF Scheme and Sun Life Rainbow ORSO Scheme)
(852) 2971 0200
(for Sun Life MPF Master Trust)
(852) 3183 1900
(for Sun Life MPF Basic/ Comprehensive Scheme)
Group Insurance Administration Hotline
(852) 3183 2099