Sun Life Hong Kong would like to alert members of the public to suspicious bogus SMSs currently circulating. We wish to reiterate that these messages have no connection with our company.
Sun Life Hong Kong only send SMS to Hong Kong mobile number using a Registered SMS Sender ID that starts with "#Sunlife". Sun Life will not request personal or sensitive information via SMS. If you receive any suspicious SMS or embedded links claiming to be from us that appear suspicious, please do not respond, click on any hyperlinks, or disclose any personal information.
If you have any concerns or are in doubt, please contact Sun Life’s Customer Services Hotline (852) 2103 8928 or send email to hk_csd@sunlife.com.
Your MPF investment can span several decades, during which you may go through different life stages. Therefore, you should review your MPF investment regularly to ensure that it is in line with your investment objectives, preferred asset allocation and risk tolerance level. In general, it is good to review your fund choices every 6 to 12 months and consider making adjustments if necessary.
You may send your new investment instructions to the eMPF Platform via the following links:
If a valid investment instruction is received by the eMPF Platform by 4:00 p.m. on a dealing day, it will be processed on that dealing day. A dealing day for this purpose includes a severe weather trading day, which means a day or part of a day from Monday to Friday, except a Hong Kong public holiday, on which Typhoon Signal No. 8 or above, or Black Rainstorm Warning is issued by the Hong Kong Observatory or “Extreme Conditions” is announced by the HKSAR Government and the Stock Exchange of Hong Kong Limited is open for the business of dealing in securities.
In addition, there is no limit on how many times a member may change his/her investment mandate or switch his/her funds in any financial year. However, no request will be acted upon if the dealing of the relevant constituent funds is suspended.
For more details, please refer to Section 6.1.8 – Switching between Constituent Funds and Section 6.3.3 – Number of New Units Issued from a Switching Transaction of the MPF Scheme Brochure of the Scheme, which is available via the link https://sunlife.co/75acba.
If you have any questions relating to changing investment instruction of MPF, please contact the eMPF Platform.